JOB SUMMARY

Greets patients arriving for their appointments. Manages patient flow at the time of check-in and check-out.

JOB RESPONSIBILITIES:

·       Registration of patients on the Centricity system, work Centricity system alerts and verify insurance.

·       Collection of co pays and outstanding balances. Balancing/batching of all monies at end of day.

·       Maintains log for film and patient records that are delivered to the front desk.

·       Responsible for collecting form fees and sending out originals.

·       Scanning insurance cards, HIPAA policy and patient information into the EMR system.

·       Making daily reminder phone calls to patients as well as rescheduling canceled or bumped appointments.

·       Assist with telephone overflow, scheduling appointments and with attaining patient referral if not present upon arrival.

MINIMUM EDUCATION & EXPERIENCE:

·       High School diploma or equivalent.

KNOWLEDGE, SKILLS, & ABILITIES

·       Medical office experience.

·       Knowledge of Centricity system and EMR preferred.

·       Excellent customer service skills required.

·       Professional demeanor and appearance a must.

·       Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills.

·       Punctuality and excellent attendance required.

WORKING CONDITIONS

Working conditions are normal for a health care environment.

HOW TO APPLY

·       Please follow the URL link to submit your resume:  https://home.eease.adp.com/recruit/?id=1201771

·       Only those candidates whose experience best meets our requirements will be contacted.

·       University of Louisville Physicians is an Equal Opportunity Employer.

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