JOB SUMMARY

The Business Systems Analyst position will design, implement, and maintain the GE/IDX Centricity Business Physician Practice Management System for the University of Louisville Physicians.  The Business Systems Analyst position will provide front-line support and training, and will optimize the use of the system for assigned departmental locations.  The incumbent will support a specific or multiple locations and will be responsible for the technical setup of the application to meet specific end user requirements.  The Business Systems Analyst will work closely with administrators, directors, managers, Billing Office staff, Scheduling Center staff, and other clinic staff to maximize the efficient and effective use of the Centricity Business applications as they relate end user productivity and satisfaction.

JOB RESPONSIBILITIE

·       Attain and maintain knowledge about clinic practices, procedures, workflows, including providing focused training on applicable Centricity Business modules where appropriate to enhance end user abilities and capabilities with the system.

·       Work with ULP clinic administration to establish best practices, and modify and improve Centricity Business to incorporate best practices, including workflow process improvement.  Works with assigned areas daily to identify areas for system build and workflow improvements that can be quickly and accurately identified, prioritized, and implemented.

·       Develop and maintain tools, tips, and tricks that provide optimal user efficiency and proficiency.

·       Work with Technical Training staff to create role and system documentation.

·       Audit and review new tools and processes that have been implemented.

·       Observe and assess user skills, coach individuals and provide individual training to enhance user proficiency. Available to administration and staff for quick answers to questions.

·       Provide observations and recommendations to clinic management regarding strategies to improve user satisfaction and increase efficiencies.

·       Works as liaison to Systems and Operations IT group.

·       Work on-site daily at assigned location, as required by manager.

·       Periodically assess workflows, user proficiency and system tools.

·       Perform other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE:

·       Education: AA/AS in Computer Science or related field with 2-4 years of progressive experience in an ambulatory clinic setting

·       Appropriate education and/or experience may be substituted on equivalent basis

·       Previous experience in an ambulatory setting is strongly preferred.

·       Billing management, clinic management (especially front-end), experience in workflow design/redesign, practice management information systems, and/or systems analysis and design experience strongly desired.

·       Certifications/Licenses: None

KNOWLEDGE, SKILLS, & ABILITIES

·       Initiative, self-starter, problem identification, resolution and analytical skills are essential.

·       Able to work with minimal supervision

·       Excellent oral and written communication skills are required, including the ability to coach, teach front-end and billing office staff.

·       Strong critical thinking and the ability to apply knowledge at a departmental level (Associate, Intermediate) or enterprise level (Senior, IV) within a complex academic medical center environment is essential.

·       An understanding of front-end and back-office workflows and processes is required.

·       Previous experience with ambulatory clinics and practices is required.

·       Scheduling flexibility is required to accommodate changing business needs.

WORKING CONDITIONS

Working conditions are normal for an office environment.

HOW TO APPLY

·       Please follow the URL link to submit your resume: https://home.eease.adp.com/recruit/?id=1241541

·       Only those candidates whose experience best meets our requirements will be contacted.

·       University of Louisville Physicians is an Equal Opportunity Employer.

Back to Careers

More Than Physicians, Partners in Your Health.
One Easy Number. 502-813-8585
Or, call toll-free 877-813-8585

  It's Happening Here! Visit the University of Louisville